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shop steward n: a union member elected or appointed to serve as the representative of the union in a plant, department, or shop and charged mainly with negotiating the settlement of grievances of employees with employers, maintaining compliance with the collective bargaining agreement, recruiting new union members, and collecting union dues
Source: Merriam-Webster's Dictionary of Law ©1996. Merriam-Webster, Incorporated. Published under license with Merriam-Webster, Incorporated.