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FindLaw Legal Dictionary

The FindLaw Legal Dictionary -- free access to over 8260 definitions of legal terms. Search for a definition or browse our legal glossaries.

Crm

crm

Acronym for Customer Relationship Management.  CRM is an industry term for software solutions that help enterprise businesses manage customer relationships in an organized way.  An example of a CRM would be a database combining detailed customer information that management and salespeople can reference in order to match customer needs with products, inform customers of service requirements, etc.



Source: FindLaw, a Thomson Reuters business

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