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FindLaw Legal Dictionary

The FindLaw Legal Dictionary -- free access to over 8260 definitions of legal terms. Search for a definition or browse our legal glossaries.

term:

Crm

crm

Acronym for Customer Relationship Management.  CRM is an industry term for software solutions that help enterprise businesses manage customer relationships in an organized way.  An example of a CRM would be a database combining detailed customer information that management and salespeople can reference in order to match customer needs with products, inform customers of service requirements, etc.



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